FAQ Area
Find answers quickly and answer every question carefully!
What questions do you have?
FAQ's
Whether it’s product usage, service procedures, or technical support, you can find answers here. If your question is not answered, please feel free to contact us.
What is the main business of Jichuan Chemical?
Jichuan Chemical is an environmental technology company integrating research and development, production, and sales, specializing in surface treatment. Its main product lines include surface cleaning, surface protection, grinding and polishing, machining, and water treatment chemicals, as well as surface treatment equipment and consumables.
Are you a factory or a trading company?
Jichuan Chemical is a source factory specializing in surface treatment solutions, and we support OEM & ODM.
What is your MOQ?
Jichuan Chemical has no minimum order quantity requirements. We support you from sample testing to small batch and bulk purchases, although the order quantity may affect the pricing.
How to get a quote?
You can submit a quote on the contact us page and we will reply to you as soon as possible:
When making an inquiry, you may refer to the following questions:
1. Product materials that require surface treatment;
2. The ideal results you want to achieve;
3. Surface treatment process;
4.Quantity (per batch/month/year);
5. Any special requirements such as packaging, labeling, shipping or delivery time.
What are your contact details?
You can find our email, phone number, address, and form on the “Contact Us” page. Our social media platforms can also be found in the Media Center.
Does the product support customization?
Yes, we support OEM/ODM, and the weight and packaging can be customized, such as chemical barrels, metal cans or other packaging. The weight of the product is based on your needs, such as 200 kg, 100 kg, 50 kg, 25 kg, 10 kg, etc. For more information, please contact our customer service.
How can I check the quality of your chemicals?
Jichuan Chemical provides free samples for testing, but customers are required to cover the shipping cost.
What is your delivery time?
For stock items, our delivery time is within 7-10 days. For bulk production, the delivery time is approximately 30-60 days.
How can I check the quality of your chemicals?
Jichuan Chemical provides free samples for testing, but customers are required to cover the shipping cost.
What payment methods do you support?
We support various payment methods, such as T/T, Western Union, MoneyGram, PayPal, and L/C. We can further discuss the specific
payment details.
What are the shipping methods?
We support sea shipping, air shipping or express delivery (EMS, UPS, DHL, TNT, FEDEX, etc.), please confirm with us.
How to maintain a good partnership?
1. Any product price terms will be shown to customers in detail, and we always maintain good quality and competitive prices to ensure that our customers benefit.
2. We comply with the platform’s trading rules and can provide international trade terms such as EXW, FOB, CIF, DDP, and sign relevant contracts based on customer needs to protect the rights and interests of both parties.
3. We respect buyers from all over the world, if you have any questions, you can contact us at any time.
What are the benefits of choosing Jichuan Chemical products?
Each of our products has obvious product advantages, such as environmental protection, high efficiency, price, etc., which you can see on the product page. And we provide equipment and materials at the same time, which is more cost-effective than purchasing separately. Our R&D team can provide more suitable products for your process.
Do you have other trading platforms?
Yes, we also have the e-commerce platform of Alibaba International Station.